What They Think Of Us

 

March 28, 2017

To Whom It May Concern:

Re: Scott Bernstein/AV Media

I found AV Media through their webpage after my audio/visual guy got out of the business. I have a pretty complicated setup with home theatre, movie screen, surround sound plus sound throughout the house and outside. Scott picked up on what I had very quickly and made some great suggestions for improvements. He installed the new equipment on time and on budget. I found Scott a pleasure to work with. His prices are reasonable and he has a great command of the new technologies in the market. I would recommend him wholeheartedly.

Alan Thomas
Princeton, NJ

 

Scott has been a huge help from start to finish, he helped me remove / update a 20 year old in-room audio system throughout my entire house, that I bought  3 years ago. I was lost as to what the old system was, nobody seemed to know, but Scott knew exactly what it was, what could be saved and how it could be integrated into a modern setup. The new system he installed works throughout 3 levels of my house and outside, full audio with some TVs and a movie theatre all functioning from our phones. I’ve spent a lot of money renovating my home over the last 3 years and I can honestly say my favorite item in the house is this new system Scott put in and even my wife, who was very against spending money on this at first, loves it. I also want to say is it not only a case of a fantastic system, it’s Scott’s attitude to the job, he doesn’t bill you for every bit of advice or every little thing, he sees the project more holistically and builds the relationship and whenever I have any questions about the system I text him and he is always available, so as well as a great system, I got fantastic customer service and after sales care. Couldn’t recommend highly enough.
 

Kind regards,
Daniel Baverstock

Princeton NJ 2017

 

Thank you for the great advice on my new home theater system. Your professionalism came through in all your work, down to the last detail of just exactly how things should look & sound even when it sounded great to me. You're easy to work with & really listen to what I, the customer has to say. Sometimes my thought process was incorrect but you did not make me feel dumb even when explaining to me in great detail and diplomatically why my thoughts on that particular issue were not correct. You are also meticulous in your work, which is refreshing nowadays. If there is anyone that needs your services I would happily recommend you. Lastly, when there were service issues, which were ALL minor, you either answered your phone or called back the same day and resolved the issue over the phone or came back out to the house promptly.

Well done Scott, Keep up the great work.

Rich Goldstein CPA.
Montgomery, NJ Feb, 2013

 

About 18 months ago my wife and I started improvements to our now previous home. As we started on the outside we needed music as we are both avid music lovers as our 2 children. Scott was attentive to our needs and provided a great value throughout the entire project. Working with our contractor was an added plus. When the project moved inside to our basement his design ideas worked with our overall plan on how we wanted the system to intergrade into our existing system. Soon after we finished the project we moved to another home we called on Scott again to help figure out our needs. He suggested moving the system from the old house and intergrading it to the existing system in the new house. Well it's now finished and it works great it does everything we want. When he asked me to write a letter I was not sure how to write such a letter as I had never been asked to before all I can say is he provided the rite balance between price, function, and now service. To sum it up what particularly impressed us is the amount of attention you gave to all of our projects. In the past we wound up frustrated because contractors never return phone calls, Scot would call us to follow up and answer any questions we may have had at any time. My wife and I will use him again and recommend him to our friends.

Thanks
Reggie Browne
NEWTOWN PA/PENNINGTON NJ

FEBURARY 2009/ DECEMBER 2010

 While renovating a few rooms in our home, we
decided it was time to update our old audio system. Scott did a wonderful job of working with the old and adding new equipment. Speakers which we thought were beyond repair are now sounding perfect. Every aspect of our job was explained and discussed before we committed, including pricing, and installed in a timely manner. Scott is not only knowledgeable and professional but an enjoyable man to work with. He has responded to phone calls and e-mail promptly-great follow up!!

 Mark and Nancy
Alexandridis, Princeton, NJ 10/2012 

 While having a major renovation on my home I wanted to upgrade my audio video system. Scott’s advice was fresh and creative his attention to detail in keeping the budget in check was refreshing as most contractors nickel and dime rite to the end but not in this case. As a contractor myself I enjoy working with someone that is not only passionate but takes the job personally. I have and will recommend Scott and his products to my friends.

Feel free to contact me at any time

Ron C. Witt JR
Robbinsville NJ 10/10/2015
732-674-2236 

 Dear Scott,
Ginny and I want to thank you for the great job you did installing the audio/video system in out new home in Robbinsville. What particularly impressed us is the amount of attention you gave the project. In most cases when we have work done in our home we end up frustrated because contractors rarely show up when they promise and are usually impossible to reach by phone. In your case, it was usually you who ended up chasing us and you returned phone calls immediately. As we continue to learn how to use the new equipment it is comforting to know that you have extremely strong technical skills in the audio/video field and that you are always available for support and consultation. 

 Roger and Ginny Trupin  July, 2008 

 This is to recommend Scott Bernstein and AV Media Group. In building my new house (I am a General Contractor), I selected Scott to do the installation of a whole house AV system.
Scott's pricing was very competitive and he worked well with me to develop the best system for our whole house audio-visual system. We have five TV's as well as speakers in most rooms. All from a central location which minimizes the number of cable and DirecTV boxes we have to rent. Each room is individually controllable from the remote control in the room. Scott made good recommendations and has always been extremely responsive on any service issues. I have continued to use him as I have tweaked or upgraded my system.  I would recommend him highly and would be happy to speak with anyone about it. My e-mail is

rwitt@sweetwatercorp.com or by phone at
Sincerely,
Ronald C Witt 

 

AV Media upgraded my home entertainment system.  Scott Bernstein listened intently and provided exactly the music and television features which I requested.  He promptly delivered and installed at a competitive price.  Scott provides hands-on training and readily available for support.  Scott provides latest technology configured for ease of use and reliability.  Highly recommend AV Media. 

John Martinson

Newtown, PA 2017